I Need A Quick Divorce

Working on the phones in the online divorce office, one of the most common things you’ll hear is a customer telling us they ” need a quick divorce ” or ” what’s the quickest divorce I can get?”. If I was a salesperson by nature, I would reply with the stock answer – You’ve come to the right place! Unfortunately I am a little more ethical than that, and my legal nature would prevent me from making any such bold claim.

So what do I advise in this situation? Well, the first thing we always do is collate the facts – whats most important is ascertaining whether the circumstances surrounding the divorce are a match for the services we offer. If they are, then great, we can go on to let you know how quick we can get the divorce processed and through – if they are lucky they could qualify for a DIY divorce which only costs £68 and takes 100 days to complete.

Obviously this is not always the case though – in these situations we still give advice on who the customer should go and see, what sort of price they can expect to pay and what the process for them should be like. Although we don’t make a penny from this, I still see it as good customer service, and thats what we pride ourselves on.